VOIP, or Voice Over Internet Protocol, has already had an immense impact on how folks live and how businesses function. Essentially, VoIP allows people to communicate vocally via Internet lines, which now crisscross the globe. The technologies and engineering are a bit complex, but needless to say, Internet connections offer many advantages over analog phone lines.
Let’s take a look at some trends and new technology in VoIP.
5G Will Become the New Standard
The world is entering the era of 5G, which means faster speeds for mobile devices. For many years, 4G has been delivering reliable data over considerable distances. Yet while 4G offered improvements compared to past technologies, it was still pretty slow. 4G networks simply couldn’t hope to keep up with physical lines or wifi routers.
5G will upend the hierarchy, in many cases offering faster speeds than even wifi networks. Of course, 5G networks will still rely on physical broadband lines but they can deliver the data the last few miles. This will make it easier to use VoIP technologies even if folks are on the move.
The growth of the Internet-of-Things, or the increasing embeddedness of the Internet into a variety of devices, say a vehicle or fridge, will also be aided by the expansion of 5G. IoT relies heavily on wireless Internet connections and 5G is now perhaps the best wireless web communication network.
Analog Lines Will Continue to Die Out
Analog phone lines rank among the greatest inventions in history. A few hundred years ago, communicating across the globe meant sending physical letters or even human messengers, which could take weeks to reach their destination. A few hundred years before that, global travel wasn’t even a thing.
How technology has progressed. In 1858, the first message was sent from the United Kingdom to the United States via a transatlantic cable. By the 1950s, analog phone cables were crossing oceans. In the 1980s, optic cables were laid across the oceans, paving the way for the literal World Wide Web.
As optic and fiber optic cables were put down, analog cables began to fall to the wayside. Quite simply, “Internet” cables can transfer much more data. Now, with fiberoptic cables the norm, traditional analog cables simply aren’t needed and are being phased out.
The phase-out of analog cables has been going on for some time. By the end of 2023, these cables will be all but extinct in many areas.
Artificial Intelligence Will Lead to Real-World Genius
AI, or artificial intelligence, is revolutionizing communication, including between customers and companies. Already, AI is quite popular with b2c text messaging programs, answering questions, and providing information to customers.
Artificial intelligence is also being integrated into voice communications, with VoIP offering the perfect channel for human customers and AI company reps to touch base. AI tech continues to improve, becoming more responsive and comprehensive.
The Internet is the future, but of course, the future is already here. With the growth of the Internet of Things (IoT), 5G technology, AI, and more, VoIP will continue to evolve.