Emails from Hostinger going straight to the trash? Frustrating, right? You’re not alone! Many users face this issue, but the good news is, it’s fixable. This guide will walk you through solutions in a fun and easy way.
Why Are Hostinger Emails Going to Trash?
Before we fix it, let’s understand why it’s happening:
- Spam filters: Your email provider might think these emails are spam.
- Rules & filters: You may have set up email rules that send them to trash.
- Blacklist issues: Hostinger’s email server might be blacklisted.
- Sync errors: If you use multiple devices, one of them may have incorrect settings.
Let’s Fix It Step by Step!
1. Check Your Spam Settings
Your email provider might mistake Hostinger emails as spam. Here’s how to check:
- Go to your email account settings.
- Look for a section called “Spam” or “Junk Email” settings.
- Add Hostinger’s email address to your Safe Senders list.
This tells your provider that Hostinger emails are important and should never go to trash.
2. Inspect Email Rules
Email providers allow users to set filters and rules. You might have one that’s moving Hostinger emails to trash.
- Go to your email settings.
- Find the section for “Rules” or “Filters.”
- Look for any rule affecting Hostinger emails.
- If you find one, delete it or change it to send emails to your inbox.
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3. Whitelist Hostinger’s Email Domain
Whitelisting means telling your email provider that Hostinger emails are safe.
- Log into your email.
- Go to settings and find your “Whitelist” or “Safe Senders” list.
- Add Hostinger’s email domain (for example, @hostinger.com).
This ensures that any email from Hostinger reaches your inbox, not the trash.
4. Check Blacklists
Your email provider might have accidentally blacklisted Hostinger emails.
- Check if Hostinger’s sending server is blacklisted on websites like MXToolbox.
- If it is, contact your email provider and request removal.
5. Review Connection on All Devices
Sometimes, an email client on one device has incorrect settings and moves emails to trash.
- Check all devices where you read emails – phone, tablet, or another computer.
- Ensure no settings move Hostinger emails to trash.
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6. Use a Different Email Client
Some email apps are more aggressive with filtering than others.
- Try accessing your Hostinger emails via a different app or webmail.
- If they arrive in the inbox there, your usual client might be the issue.
- Update or reconfigure your current email client.
7. Contact Hostinger Support
If nothing else works, Hostinger can help! Their support team is friendly and responsive.
- Log into your Hostinger account.
- Go to their Support section and explain the problem.
- They can check for server-side issues and provide further solutions.
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Final Thoughts
Your emails should go to the inbox, not the trash! With these steps, you can stop important Hostinger emails from being auto-deleted. If the issue persists, don’t hesitate to ask for help. Happy emailing!